Due to the current COVID-19 pandemic, we are temporarily suspending ALL RETURNS (with the exception on electronic tools due to malfunction.)
Why are you not taking my return?
One of our core values is safety. Due to the rapidly evolving COVID-19 pandemic and our inability to monitor products that have left our stores, we are declining all returns (including refunds, store credits and product exchanges) for the safety of our customers and associates.
We will continue to closely monitor guidance from state and local agencies and adjust our policies accordingly.
Customers can feel a sense of safety when purchasing products off our shelves. All products customers purchase off our shelves have not left our distribution center.